LEGAL
Effective: March 2026 — Version 1.0
Merchant Disclosure
Dramafy is a digital entertainment service operated by Zeto Global INC., 39-01 Main Street, Ste 507, Flushing, NY 11354. Customer support is available at +1 347-510-8069, xtz370260@gmail.com, and pu.gigi@blackholear.com.
I. Privacy Policy
What We Collect
We collect the information necessary to provide our service: account credentials, conversation preferences, and usage data. We do not collect sensitive personal information beyond what you explicitly provide.
How We Process Data
Your conversations with AI characters are processed using encrypted connections. Character interaction data is used to improve the experience but is never shared with other users without your consent.
Third-Party Sharing
Dramafy does not sell your personal data. We share information only with essential service providers — such as payment processors and hosting infrastructure — who are bound by strict data protection agreements.
II. Terms of Service
01. Account Responsibility
You are responsible for maintaining the security of your account. Impersonation of other users or creators is prohibited.
02. Intellectual Property
Character designs, storylines, and visual assets created by creators remain their intellectual property. Platform-generated content is subject to Dramafy's content license.
03. Community Standards
Harassment, abuse, and content that violates our community guidelines will result in account suspension or termination. We are committed to maintaining a safe and respectful environment.
"By using Dramafy, you agree to these terms and to engage with the platform and its community in a respectful and constructive manner."
Dramafy provides an evolving digital entertainment service. We strive for reliability but cannot guarantee uninterrupted availability. We reserve the right to update the platform and these terms as the service evolves.
Liability is limited to the maximum extent permitted by applicable law. Any disputes will be resolved through binding arbitration in accordance with the laws of the jurisdiction where Dramafy operates.
III. Cookie Policy
Dramafy uses cookies and similar tracking technologies to provide, secure, and improve our service. This section explains what we use, why, and your choices.
Essential Cookies
These cookies are required for the website to function properly. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies.
Analytics Cookies (Google Analytics 4)
We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on site, and general geographic location (country/city level). This data is aggregated and anonymized — we cannot identify individual users. The information collected helps us improve content, navigation, and overall user experience.
What Google Analytics Collects
Google Analytics uses a first-party cookie (_ga) to generate anonymized data about your session. This includes pages viewed, referral source, device type, browser, and approximate location. No personally identifiable information (name, email, address) is collected through Google Analytics.
Your Choices
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on provided by Google, or by blocking third-party cookies in your browser settings. Essential cookies cannot be disabled as they are necessary for the website to function.
Third-Party Services
Our website may embed content or use services from third parties (e.g., video hosting, form providers) that may set their own cookies. We do not control these cookies and recommend reviewing the privacy policies of those services directly.
IV. Refund Policy
Dramafy reviews refund requests case by case. If you believe you were charged in error, experienced a duplicate charge, or could not access a paid service after purchase, contact support at xtz370260@gmail.com or pu.gigi@blackholear.com with your account email and charge details.
Billing Errors
Verified duplicate charges, incorrect billing amounts, or failed access after payment will be reviewed for refund eligibility.
Digital Service Usage
Because Dramafy provides digital entertainment access, refund eligibility may depend on whether the paid service has already been substantially used during the billing period.
V. Cancellation Policy
Paid Dramafy subscriptions may be canceled at any time. Cancellation stops future renewals, and paid access remains available until the end of the current billing period unless otherwise required by law.
Monthly Plans
Plus is priced at $19.99 per month and Pro is priced at $49.99 per month. Monthly subscriptions renew until canceled.
Support-Assisted Cancellation
If account tools are unavailable, contact customer support and include the email tied to your Dramafy account.
VI. Promotional Terms
Promotional offers may include limited eligibility, trial windows, discounted periods, or expiration dates. Any active promotion will disclose its terms before purchase.
Offer Eligibility
Promotions may be limited to new users, specific plans, or specific time windows and cannot be combined unless expressly stated.
Renewal After Promotion
Unless canceled, subscriptions may renew at the standard monthly plan price after a promotional period ends.
Have a legal question?
Our team is available to help with any questions about our policies or your rights as a user.